Myths and Misconceptions Regarding the Uptime Institute’s Tier Certification...
True or false? When it comes to Tier Certification, just ask Uptime Institute By Uptime Institute Staff Uptime Institute’s Tier Classification System for data centers has reached the two-decade mark....
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Fire Suppression Systems Bring Unexpected Risk
Hazards include server damage from loud noise during discharge of inert gas fire suppression systems By Kevin Heslin, with contributions from Scott Good and Pitt Turner A downtime incident in Europe...
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“Think Globally, Act Locally”: Re-Evaluating Data Center Resiliency in the...
The 1970s-era environmental phrase “Think globally, act locally,” is an apt way for data center operators to consider the best approach to understand and address the effects of climate change on their...
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IT Outages in the Airline Industry, A New Report by the GAO
2019Uptime Institute’s Annual outage analysis, published early this year, called attention to the persistent problem of IT service and data center outages. Coupled with our annual survey data on...
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How to avoid outages: Try harder!
2019Uptime Institute has spent years analyzing the roots causes for data center and service outages, surveying thousands of IT professionals throughout the year on this topic. According to the data,...
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Why do some industries and organizations suffer more serious, high profile...
In a recent Uptime Institute Intelligence note, we considered a June 2019 report issued by the US General Accounting Office (GAO) on the IT resiliency of US airlines. The GAO wanted to better...
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Outage Reporting in Financial Services
In the movie “Mary Poppins,” Mr. Banks sings that a British bank must be run with precision, and that “Tradition, discipline and rules must be the tools.” Otherwise, he warns, “Disorder! Chaos!” will...
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99 Red Flags
One of the most widely cited metrics in the IT industry is for availability, expressed in the form of a number of nines: three nines for 99.9% availability (minutes of downtime per year), extending to...
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Pandemic is causing some outages and slowdowns
2020To date, media coverage of the impact of COVID-19 and the lockdowns has been largely laudatory. There have been few high profile or serious outages (perhaps fewer than normal) and for the most...
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COVID-19: What worries data center management the most?
To date, the critical infrastructure industry has mostly managed effectively with reduced staff, deferred maintenance, social distancing and new patterns of demand. While there have been some serious...
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